ess

http://www.essconsumercorner.com/

perspective

http://consumer-perspective.com/

Help

https://www.helpscout.com/

CRM / e

http://en.wikipedia.org/wiki/Customer_relationship_management

Outline / Notes  
http://www.softwareadvice.com/crm/
http://www.scribd.com/doc/10547428/CRM-Integrated-Study-Material-Analytics-Excluded

Buyer
https://www.crmbuyer.com/

Insider
http://www.insidecrm.com/

Agile
https://www.agilecrm.com/

Articles
http://www.entrepreneur.com/topic/customer-relationship-management
http://blogs.liquidhub.com/2015/04/top-10-customer-relationship-management-articles-for-wealth-advisors

Tube
https://www.youtube.com/results?search_query=crm

http://en.wikipedia.org/wiki/ECRM 

Tube
http://www.youtube.com/results?search_query=e-CRM

Switch
http://www.crmswitch.com/blog/ 

Slides
http://www.slideshare.net/search/slideshow?searchfrom=header&q=ecrm

Terms
http://www.nwddi.com/GlossaryPopularCRMTerms.htm
https://wiki.vtiger.com/index.php/Common_CRM_Terms_and_Concepts

Perception

Review

https://en.wikipedia.org/wiki/Customer_review
http://www.reviewtrackers.com/blog/
https://www.myravereviews.com/
http://www.4ravereviews.com/
https://www.ravereviews.org/
https://www.reviewsxp.com/
https://www.youtube.com/results?search_query=customer+review
https://www.slideshare.net/search/slideshow?searchfrom=header&q=customer+review

service

https://en.wikipedia.org/wiki/Customer_service
http://www.customerservicemanager.com/
https://www.customerservice-macys.com/
https://addresscustomerservicecenternumber.com
http://customerservicezone.com/

Tube / Slides
https://www.youtube.com/results?search_query=customer+service
https://www.slideshare.net/search/slideshow?searchfrom=header&q=customer+service

support

https://www.teamsupport.com
https://www.providesupport.com

psychology

https://customerservicepsychology.wordpress.com

Live

https://www.livechatinc.com

up

https://www.upyourservice.com

Sight

http://www.custominsight.com/
https://www.gainsight.com

s

http://www.customers.com/

Heart

https://heartofthecustomer.com

icmi

http://www.icmi.com/

USE

https://www.useresponse.com

Kano

https://www.kanomodel.com/