Saturday, May 16, 2009

Customer complain / Examples / Dealing It

http://customerservicezone.com/customerserviceguest/whycomplain.htm
http://www.europarl.europa.eu/comparl/imco/public_hearings/050915_appelmans_en.pdf
http://www.smoothsailingcommunication.com/articles/HandlingComplaintsarticle.pdf
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1 comment:

  1. danellekimDecember 12, 2012 at 1:32 AM

    Get to the bottom of the complaint immediately. Now it is certainly true that some people are perpetual complainers, who refuse to be happy and will seemingly complain about everything.

    complaint resolution

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